Account and Contact Management:

Have a complete view of your customers, including activity history, key contacts, customer communications, and internal account discussions.

Opportunity Management:

Get a complete view of your team’s deals with Opportunity Management. See stage, products, competition, quotes, and more. Stay connected to the people and information you need to close every sale.

Lead Management:

Track your leads from click to close, while continually optimising your campaigns across every channel. Make smarter decisions about where to invest your marketing dollars.

1. Personalise your support to engage with every customer.
2. Automate business processes with intelligent workflows
3. Get shared, actionable insight into every customer interaction
4. Drive revenue and upsell easier with the power of AI
5. Engage with customers on their favourite channels like Whatsapp , Social Media , SMS , eMail

• Serve faster with automated workflows

1. Target customers based on engagement – Use predicted engagement to segment and personalize more effectively
2. Deliver Meaningful Messages – Design and deliver personalised customer journeys that improve engagement and conversions across the entire lifecycle.
3. Use simple, drag-and-drop tools to streamline journey creation with messaging content and send personalized messages based upon user response.

1. Platform as a Service (PaaS) allows business to quickly build custom applications.
2. Upfront costs are reduced, since there’s no need to build anything from scratch.
3. We can create powerful customizations to standard Salesforce products using Salesforce platform.
4. Scalability: allowing applications to scale easily in response to changes in demand
5. Develop apps more efficiently and Faster.
6. Fully managed cloud database
7. Easy integration with legacy systems
8. Real-time information with Reports and Dashboard